Warranty

Every console comes with a [30-day / 90-day] warranty from the delivery date.

Covered: hardware faults that were not caused by the customer (for example: screen, buttons, charging port, or the mod/software we installed stops working under normal use).

Not covered: physical damage, water damage, battery wear from normal use, or problems caused by installing new software, updating the official firmware, or opening the device.

Important: Do not update your console to the latest official firmware — this can remove the mod. If this happens, contact us and we'll try to help.

To make a warranty claim, email: Support@PlayModly.com with your order number, a short description of the problem, and a photo or video if possible.